Shipping policy
Shipping Policy
Effective Date: January 21, 2024
Thank you for choosing LEOPOD RECOVERY. This Shipping Policy outlines important information regarding the shipment of products purchased on leopodrecovery.myshopify.com (the "Site"). By placing an order through our Site, you agree to the terms outlined in this policy. Please read this Shipping Policy carefully.
Processing Time:
- Orders are typically processed within 1-2 business days.
Shipping Methods:
- We offer standard shipping options for domestic and international orders.
- Shipping costs and delivery times are calculated at checkout based on your location and selected shipping method.
Domestic Shipping (New Zealand):
- Standard Shipping: Estimated delivery within 3-5 business days.
- Expedited Shipping (if available): Estimated delivery within 1-2 business days.
International Shipping:
- Standard International Shipping: Estimated delivery times vary by destination and customs processing.
Shipping Confirmation and Tracking:
- Once your order is shipped, you will receive a shipping confirmation email with tracking information.
- Please allow up to 24 hours for the tracking information to update.
Customs and Duties:
- International orders may be subject to customs duties and taxes imposed by the destination country.
- The recipient is responsible for any additional charges for customs clearance.
Shipping Delays:
- While we strive to meet estimated delivery times, external factors such as customs clearance, weather conditions, or other unforeseen circumstances may cause delays.
- LEOPOD RECOVERY is not liable for any shipping delays beyond our control.
Shipping Address:
- Ensure your shipping address is accurate and complete during checkout. LEOPOD RECOVERY is not responsible for orders shipped to incorrectly provided addresses.
Order Tracking:
- For order tracking and inquiries, please contact our customer support at support@leopodrecovery.com
Lost or Stolen Packages:
- LEOPOD RECOVERY is not responsible for lost or stolen packages. Please contact the shipping carrier for assistance in such cases.
Returns Due to Non-Delivery:
- If a package is returned to us due to non-delivery (e.g., incorrect address), the customer is responsible for additional shipping fees to resend the package.
Contact Information:
- For any questions or concerns regarding shipping, please contact us at support@leopodrecovery.com
This Shipping Policy may be updated periodically, and the revised version will be posted on the Site. Please check back regularly for any changes.
Effective Date: January 21, 2024
Thank you for choosing LEOPOD RECOVERY. This Shipping Policy outlines important information regarding the shipment of products purchased on leopodrecovery.myshopify.com (the "Site"). By placing an order through our Site, you agree to the terms outlined in this policy. Please read this Shipping Policy carefully.
Processing Time:
- Orders are typically processed within 1-2 business days.
Shipping Methods:
- We offer standard shipping options for domestic and international orders.
- Shipping costs and delivery times are calculated at checkout based on your location and selected shipping method.
Domestic Shipping (New Zealand):
- Standard Shipping: Estimated delivery within 3-5 business days.
- Expedited Shipping (if available): Estimated delivery within 1-2 business days.
International Shipping:
- Standard International Shipping: Estimated delivery times vary by destination and customs processing.
Shipping Confirmation and Tracking:
- Once your order is shipped, you will receive a shipping confirmation email with tracking information.
- Please allow up to 24 hours for the tracking information to update.
Customs and Duties:
- International orders may be subject to customs duties and taxes imposed by the destination country.
- The recipient is responsible for any additional charges for customs clearance.
Shipping Delays:
- While we strive to meet estimated delivery times, external factors such as customs clearance, weather conditions, or other unforeseen circumstances may cause delays.
- LEOPOD RECOVERY is not liable for any shipping delays beyond our control.
Shipping Address:
- Ensure your shipping address is accurate and complete during checkout. LEOPOD RECOVERY is not responsible for orders shipped to incorrectly provided addresses.
Order Tracking:
- For order tracking and inquiries, please contact our customer support at support@leopodrecovery.com
Lost or Stolen Packages:
- LEOPOD RECOVERY is not responsible for lost or stolen packages. Please contact the shipping carrier for assistance in such cases.
Returns Due to Non-Delivery:
- If a package is returned to us due to non-delivery (e.g., incorrect address), the customer is responsible for additional shipping fees to resend the package.
Contact Information:
- For any questions or concerns regarding shipping, please contact us at support@leopodrecovery.com
This Shipping Policy may be updated periodically, and the revised version will be posted on the Site. Please check back regularly for any changes.